Support

Talk to the person who builds Red Candle

Hi, I'm Sukma, the developer behind Red Candle. I read every message myself. Tell me what helps your trading, what gets in the way, and what you wish the journal did.

Write to me directly

Feature ideas, things that confused you, how you use your journal, and honest criticism.

Emailsw.saputra@redcandle.tech X@sukmasaputra_Short feedback, DMs, and progress on what I'm building.

Need help with something specific?

These inboxes keep requests organized, and I answer them too. We reply in English or Bahasa Indonesia.

Technical support

Installing, signing in, license and moving to another computer, backups, bugs and error messages.

support@redcandle.tech

Include your app version (bottom of the sidebar, or Settings → About Red Candle), your operating system and a screenshot of the error.

Billing

Payments, invoices, refunds and your subscription. Use the email address you paid with.

billing@redcandle.tech

Never send your password or full card number. We will never ask for them.

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